Please email info@daraincusa.com or call (213) 749-9970 to check availability of a product if it is out of stock.

Within the U.S.

All orders will be processed within 1-2 business days and will be shipped from California within 3-7 business days. A tracking number will be provided for your shipment. Rates will be calculated by weight during the checkout process prior to payment. For items weighing over 70 lbs, please email info@daraincusa.com or call (213) 749-9970 to place orders.

International

Please email info@daraincusa.com or call (213) 749-9970 to place orders for international delivery. We do our very best to ensure you receive your order on time. However, Dara is not responsible for conditions beyond our control such as shipping company delays, weather delays, customs delays, etc.

Order Cancellations

Orders cannot be canceled or changed once they are submitted. Due to our commitment to process orders quickly, once the checkout process is complete, our warehouse is immediately notified to pack the order for shipment.

Returns & Exchanges

Customer satisfaction is of utmost priority at Dara. If you are not satisfied with your purchase, you may return or exchange items within 7 days of the delivery date, with the exception of garment supplies, electronics, consumable products, topical products, perishable items, and items listed as final sale. In addition, all items must be returned in its original condition, including all original packaging and materials. Thank you in advance for your understanding.

How to return or exchange an item

To return an item, please e-mail us at info@daraincusa.com to obtain a Return Authorization Number by providing the following information in your e-mail: 1) order number, 2) items and quantity you wish to return, and 3) the reason for the return. Please note that the customer is responsible for any shipping costs incurred when returning or exchanging. We are not responsible for loss or theft of merchandise before we receive the return. You may wish to insure valuable items to cover replacement costs in case the package is lost in transit. If possible, save your tracking number and track your return to make sure we receive it.

Please send returns or exchanges to the following address:

Dara Inc.

Attn: Dara Inc Online Return

1040 S Otterbein Ave

Rowland Heights, CA 91748